Check in the house

Colive provides the essentials:

  • a bed with duvet and cushions
  • a desk and chair
  • a clothes storage unit

Colive asks you to take:

  • a pair of sheets to keep the rotation going when you wash the ones provided in the house
  • towels for the bath

The previous Coliver is responsible for

  • cleaning the room
  • handing over the room keys which should be on the desk or in the key box depending on the house
  • handing over clean sheets on the bed (please note that the sheets provided only include a pillowcase).

From 3 pm.

Your arrival is normally scheduled for the day the previous Coliver leaves, although exceptions can be made. However, you can be put in touch with the Colivers to be able to leave some things in the house before this date. If necessary, please send your request to [email protected]

No problem! No matter when you move in, the room is yours from the start of your contract. You can simply notify your roommates via the WhatsApp group.

You will receive instructions on how to access the house by email. Some houses have an entry code, others have a key, or a TapKey.

If you have not received this information, check that your payments are in order: accesses are only sent if the payments have been received on time.

You will receive a QR code to join the WhatsApp group in an email just before you arrive.

Life in the house

We strive to find the best possible partnerships to offer you. This may depend on the period. All current partnerships are listed in the House Guide that you receive when you sign the contract.

Yes, registration is possible at Colive.

If you are in a room with a shared bathroom, you will not share your bathroom with more than 2 other people.

All the codes you need to log in are included in the Home Guide that you receive when you sign the contract.

The cleaners come once a week. The exact schedule is indicated in the House Guide that you receive when you sign the contract. Please note that the cleaning ladies do not wash the dishes and do not clean the private and external areas, which are the responsibility of the tenants.

To book a cleaning of a room, please send us an email on [email protected] A cleaning of a room with private bathroom costs 35€, a single room 20€.

All requests must be made via the following link: https://colive.eu/en/maintenance

Your request will be processed quickly by a house manager.

For any question concerning your contract, or an administrative question, you can send an email to [email protected]

For all maintenance matters, please go to https://colive.eu/en/maintenance

The room is your private and intimate space. It is important that you feel comfortable there. You can therefore adapt the decor as you wish, provided that you return the room to its original state before you leave.

Of course.

Yes, provided that:

The other tenants agree;

it is for no more than 3 days per month, consecutive or not

if you are hosting someone for a longer period, a contribution to the costs will be due.

With the registration, you can apply to the municipality for a parking card as a resident, allowing you to park for free in the streets around Colive

Yes, only in rooms with private bathroom and with a maximum of one couple per house.

Yes, if availability allows. You can send your request to [email protected] Whether it is in the same house or from one Colive to another, it will be free of charge and will depend on availability.

Our Colives are non-smoking areas. However, you are allowed to smoke in the garden or on the terrace.

Payments

This is not an additional charge but an advance on the first rent as a reservation guarantee.

The bank details are on page 4 of the contract. Don’t forget to put the right communication which is your booking code.

At the latest the day before your arrival.
This is a condition for entering the house, as the access information will only be sent to you once the rental guarantee has been received. In case of late payment, a proof of transfer will be accepted.

At the end of the month, as the rent must have been received by Colive on the 1st of the month.

You will receive a confirmation of receipt by email for the payment of the 200€ and the rental guarantee. For the next payments, you will only be contacted in case of delay.

To avoid any additional charges, contact [email protected] with your proof of payment. After the 18th of the month, the rent will be increased by a €25 late payment fee.

The rent is calculated on a pro-rata basis according to the number of nights spent in the room. If you have any doubts, do not hesitate to contact [email protected]

Termination and extension of contract

As stated in the contract, the notice period is 3 months and starts on the first day of the month following the notification of the notice to Colive. An acknowledgement of receipt must be received for the notification to be valid.

If you wish to leave before the end of the lease, we will have to find a new tenant for the room. The rent for the room is due until the re-letting process is completed. Our team is in charge of the search and there is an administrative cost of 300€ (due only if successful).

If you have been in the house for more than 8 weeks, and only in this case, we offer you the possibility to find someone to take over the room to avoid this administrative cost. Please note that this person must be approved by Colive.

Contact us at [email protected] Hopefully, the room is not yet rented.

As soon as possible! Reservation requests can be sent several months in advance.

I leave Colive

A summary email will be sent to you one month before the end of your contract. A Check Out video should be sent to our Whatsapp number: +32 471 82 05 00

Refunds can take up to 3 weeks from the time your check-out is confirmed to the time the new guest checks in. We aim to do this as quickly as possible.