Welcome to our maintenance FAQ. 

Each room in the house has a QR code that takes you to the maintenance FAQ for that room.

As you know, keeping a house in good condition requires regular maintenance. This page is intended to answer any questions you may have on a daily basis. 

How do I maintain my tumble dryer? My sink is blocked? What should I do ? 

The filters in the washing machine can become clogged as clothes are washed and dried. Cleaning them is very important to keep the washing machine clean and functional.

How to do it ?

  1. Drain : using a container to collect the water, open the pipe at the bottom of the washing machine and empty all the water stored inside.
    Be sure to plug it up and put it back to place
  2. Clean the filter : Unhook the filter from the side of the drain hose and clean it. Make sure you replace it.

How can we avoid the problem ?

Make sure there is no dust or waste in the pockets of your clothes.

How to empty the water tank 


If your iron has limescale on it, fill the tank with white vinegar. Then use your iron on a towel or cloth until the tank is empty. The hot vinegar will dissolve the limescale and you can use your iron again in the best possible condition.